: Operating Regulations

Here, you will find detailed information about how our daycare operates, the childcare services we provide, and the procedures for financial arrangements.

1. Regulations

1.1 Admission Requirements

The "Hands for Kids International Preschool" accepts children of all nationalities and all denominations. and all denominations. It is politically neutral.

Definitive admission is granted when the childcare contract with the "Hands for Kids International Preschool" and the parents have been signed and the deposit has been paid.

1.2 Children with Disabilities

By agreement with the management and specialists, a child with disabilities may also be admitted into a group. However, competent care must be ensured, possibly including additional training for the educator.
Children with disabilities are counted as occupying 1.5 places.

1.3 Opening Hours

The daycare Hands for Kids International Preschool is open Monday to Friday from 07:00 am to 06:30 pm.

The daycare remains closed:
- Over Christmas and New Year, from 24 December to 2 January.
- On public holidays: Good Friday, Easter Monday, Ascension Day, Whit Monday, 1 May, 1 August, as well as on official public holidays observed in the Canton of Zurich.

An annual schedule, with public holidays and closures over Christmas/New Year, is given to parents at the beginning of the year. It also includes details of events for parents and children, as well as any upcoming projects or themes planned for the daycare.

The children must be brought in the morning from 07:00 to 9:00 a.m. at the latest and must be picked up on time in the evening between 04:00 and 06:30 p.m. Late pickups require additional working hours for the childcare staff and will incur an additional fee of CHF 30.- per 15 minutes, which will be charged in addition to the daycare fees.

If a child is picked up by a third party, the group leader or the nursery manager must be informed in advance. Otherwise, the parents will be contacted by phone, and the child will remain in our care in case of uncertainty.

1.4 Minimum Attendance

In the interest of the child, regular attendance at Hands for Kids International Preschool is required. To ensure the child can integrate into the groups, they must attend at least two days per week. The child is assigned fixed attendance days.

1.5 Medical Care

Parents must not bring sick children (e.g., with a high fever or contagious illness) to the daycare.
If a child falls ill during their time at the daycare, the educators will immediately inform the parents by phone and request that the child is picked up.

Parents will always be informed about any currently circulating childhood illnesses or other health issues.

In emergencies, the educators will contact the child’s designated paediatrician, the daycare’s trusted doctor, or the children’s hospital directly.

In the event of an accident, all expenses, such as taxi costs or emergency medical care, will be the responsibility of the parents.

1.6 Notification of Absence

Parents are requested to notify the daycare center of their child's absence due to illness, vacation or other reasons. This must be done as early as possible.

1.7 Insurance

Health, accident, and liability insurance for the children are the responsibility of the parents.

Hands for Kids Daycare accepts no liability for damage to or loss of personal valuables.

1.8 Notice Period

The Daycare / After-school care place can be terminated with a notice period of three months in writing and/or by registered letter by the end of each calendar month. If the notice period is not observed, the full monthly fees will be charged until the cancellation notice is given and received.

2. Finances

2.1 Monthly Fee

All amounts are in CHF.
Please see the attached list (Daycare Care Costs).

The monthly flat rate is based on a daily rate of CHF 120.00 for toddlers. The baby rate is CHF 135.00 and applies until the child’s 19th month.

The monthly fee is transferred to the “Hands for Kids” nursery account on the 28th of the previous month as a standing order, semi-annually (1.5% discount) or annually (3% discount). The monthly fee must also be paid in full in the event of vacation absences, illness, and other leaves of absence.

Sponsorship

Support us and our projects with a donation, and you can benefit from attractive discounts on the monthly fee.

2.2 Orientation Period

During an initial meeting, the educators and parents plan the settling-in period together.
To support the well-being of both the child and the parents, the process begins with gradually increasing the child's presence at the nursery. The settling-in phase lasts approx. 2 weeks and is charged at a fixed rate of CHF 300.

2.3 Deposit

A deposit of CHF 1000 must be paid before An amount of CHF 1,000 is to be paid.

This amount will be refunded without interest when the childcare contract is terminated. But if you find another solution for your child before the contract starts, we cannot refund the deposit because registration always involves a lot of effort and the place was already reserved.

2.4 Extra Hours

Wenn Eltern nebst ihren fixen Tage das Kind zusätzlich betreuen lassen wollen, besteht eine solche Möglichkeit nach Absprache mit der Krippenleitung.
Zusätzliche Betreuungszeiten werden verrechnet.

2.5 Sibling Discount

If multiple children from the same family attend the daycare Hands for Kids, we offer a sibling discount of 10% on the regular daily rate. This discount applies to the lower fee.

Discounts cannot be combined. They will be applied to the next monthly invoice. No refunds will be issued for services already charged.

This discount is only applicable as long as all siblings are attending the Hands for Kids daycare.